Privacy Policy

Effective Date: 01/01/2023

At HydroStorm Equipment (“we”, “us”, or “our”), we prioritize the privacy of our users (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website www.HydroStormEquipment.com (the “Site”).

By accessing or using the Site, you consent to the terms of this Privacy Policy. We are committed to ensuring that your privacy is protected in compliance with Illinois, federal, and international privacy laws, including the Illinois Biometric Information Privacy Act (BIPA), and other applicable laws.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you visit the Site, register for an account, or make a purchase, we may collect the following personal information:

  • Name
  • Billing and shipping addresses
  • Email address
  • Phone number
  • Payment information (credit card or other payment methods)
  • IP address
  • User account login credentials

b. Non-Personal Information

We may also collect non-personal information automatically when you interact with the Site, including:

  • Browser type and version
  • Operating system
  • Time and date of access
  • Referring website addresses
  • Clickstream data
  • Products viewed or searched for

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process transactions and deliver your orders
  • To communicate with you, including providing order confirmations and customer support
  • To personalize your shopping experience
  • To improve our Site, products, and services
  • To comply with legal obligations
  • To prevent fraud or unauthorized transactions

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors that help us operate our business, such as payment processors, shipping companies, and IT service providers.
  • Legal Obligations: If required by law, we may disclose your information to law enforcement or regulatory authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small text files placed on your device by a web server. These help us analyze web traffic, remember your preferences, and improve website functionality.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Site.

5. Your Rights

As a resident of Illinois or other regions, you have certain rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we update or correct your information if it is inaccurate or incomplete.
  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us at [Insert Contact Email].

6. Data Security

We take appropriate security measures, including encryption and access controls, to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your information.

7. Children’s Privacy

Our Site is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete that information promptly.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review the privacy policies of those third parties.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us at: