Warranty Info
Warranty Info
Warranty Coverage: Storm Shield Brass Head Pressure Pumps
Storm Shield Brass Head Pressure Washing Pumps are backed by a 5-year limited warranty. This warranty ensures that any non-wear items in your Storm Shield pump will be free from defects in material or workmanship under normal usage conditions for a period of five (5) years from the original date of purchase.
What is Covered: This warranty covers defects in the non-wear components of the pump, which include:
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Brass pump head
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Internal components and parts (excluding items subject to wear, such as seals, gaskets, and o-rings)
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Valve assemblies
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Crankcase
What is Not Covered: The warranty does not cover:
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Wear-and-tear items such as seals, o-rings, gaskets, or any components subject to normal wear or usage
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Damage resulting from improper maintenance, misuse, accidents, or modifications not authorized by the manufacturer
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Pumps used in commercial or industrial settings beyond typical residential or light-duty use
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Failure caused by inadequate water supply or using unfiltered or contaminated water
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Damage caused by extreme temperatures, harsh chemicals, or any other external factors beyond normal operating conditions
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Shipping costs for warranty claims or replacement parts
How to Obtain Warranty Service: If you believe your Storm Shield pump is defective and within the warranty period, please contact our customer service team at [insert contact details]. Be prepared to provide proof of purchase and a description of the issue. If the product is determined to be defective, we will either repair or replace the item, at our discretion.
Exclusions and Limitations:
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This warranty is non-transferable and only applies to the original purchaser.
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Storm Shield’s liability is limited to the repair or replacement of the defective pump parts and does not cover any incidental or consequential damages, including loss of income, equipment downtime, or property damage.
Manufacturer’s Responsibility: The manufacturer reserves the right to make improvements, updates, or changes to the product design that may not be reflected in this warranty. In such cases, the warranty coverage remains for the original components of the product.
Tsunami Upstream Pressure Washing System Warranty Terms
Warranty Coverage
1. Pump Assembly
Pump Crank Case: 1-year limited warranty
Pump Head: 1-year limited warranty
Pump Head Internals (e.g., valves, seals, plungers): 90-day limited warranty
2. Electronics
Pressure Switch: 6-month limited warranty
Solid State Relay: 1-year limited warranty
3. Motor
Motor Warranty: Provided directly by the motor manufacturer. All claims must be made through the motor manufacturer under their terms.
4. Frame and Mounting
Motor and Pump Skid: 5-year limited warranty against defects in materials or workmanship
Warranty Conditions
This warranty applies only to the original purchaser of the equipment.
All installation must be performed using proper techniques in accordance with HydroStorm Equipment’s guidelines. Failure to do so will void the warranty.
Warranty does not cover normal wear and tear, misuse, neglect, improper installation, unauthorized modifications, or damage resulting from chemical exposure beyond specified ratings.
Any repairs or alterations made by anyone other than an authorized HydroStorm service technician may void this warranty.
Claims and Questions
Warranty claims must be submitted in writing and include proof of purchase.
Any questions, concerns, or uncertainties must be addressed with HydroStorm Equipment prior to system operation.
Legal Notice
This limited warranty is governed by the laws of the State of Illinois. HydroStorm Equipment’s liability under this warranty is limited to the repair or replacement of covered components as outlined above, at its sole discretion. This warranty gives you specific legal rights; you may also have other rights which vary by jurisdiction.