Warranty Coverage: Storm Shield Brass Head Pressure Pumps

Storm Shield Brass Head Pressure Washing Pumps are backed by a 5-year limited warranty. This warranty ensures that any non-wear items in your Storm Shield pump will be free from defects in material or workmanship under normal usage conditions for a period of five (5) years from the original date of purchase.

What is Covered: This warranty covers defects in the non-wear components of the pump, which include:

• Brass pump head

• Internal components and parts (excluding items subject to wear, such as seals, gaskets, and o-rings)

• Valve assemblies

• Crankcase

What is Not Covered: The warranty does not cover:

• Wear-and-tear items such as seals, o-rings, gaskets, or any components subject to normal wear or usage

• Damage resulting from improper maintenance, misuse, accidents, or modifications not authorized by the manufacturer

• Pumps used in commercial or industrial settings beyond typical residential or light-duty use

• Failure caused by inadequate water supply or using unfiltered or contaminated water

• Damage caused by extreme temperatures, harsh chemicals, or any other external factors beyond normal operating conditions

• Shipping costs for warranty claims or replacement parts

How to Obtain Warranty Service: If you believe your Storm Shield pump is defective and within the warranty period, please contact our customer service team at [insert contact details]. Be prepared to provide proof of purchase and a description of the issue. If the product is determined to be defective, we will either repair or replace the item, at our discretion.

Exclusions and Limitations:

• This warranty is non-transferable and only applies to the original purchaser.

• Storm Shield’s liability is limited to the repair or replacement of the defective pump parts and does not cover any incidental or consequential damages, including loss of income, equipment downtime, or property damage.

Manufacturer’s Responsibility: The manufacturer reserves the right to make improvements, updates, or changes to the product design that may not be reflected in this warranty. In such cases, the warranty coverage remains for the original components of the product.

For full terms and conditions, please refer to our warranty policy at [insert website/contact].

Thank you for choosing Storm Shield Pumps!